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E-learning may be a commodity, but customer service is not.
At Diversys, we pride ourselves in our ability to effectively solve customer problems.
We offer a variety of student and administrator support options which give you the flexibility to match the
needs of your employees or students while staying within your budget.
Each VLP comes standard with a variety of self-help support options including:
- User guides
- Online Help
- Tutorials
- Training Courses
- Troubleshooting / Product FAQs
- Real time remote system diagnostic of the student’s computer
- Online password retrieval
- Online account unlocking mechanisms
- Indexed support knowledge base
- Self Diagnosing Support Tools
We also offer live student and administrator support via email, chat, and phone.
For more information about these support options, contact a Diversys Client Services Representative at (512) 343-2600 or
have us contact you by clicking the “Contact Us” link on the left.
Diversys offers both in person and online training to organizations wishing to learn more about its hosted LMS solutions.
For support with one of our online products, please visit the learning portal where you enrolled in the coursework, or click the product support link.
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